GenAI Adoption Outside India

Temenos — On May 13, 2024, Temenos launched its Responsible GenAI solutions, part of its AI-infused banking platform. These solutions integrate with Temenos Core and Financial Crime Mitigation systems, enhancing productivity, profitability, and operational efficiency. The GenAI offers transparent, explainable insights, addressing data security and privacy concerns. Applicable across various banking operations, the solutions can be deployed on-premises, in the cloud, or via Temenos SaaS. This innovation aims to revolutionize customer experiences and streamline banking processes.

Newgen Software — Newgen Software has launched LumYn, a hyper-personalization platform layered with GenAI capabilities for the banking sector. LumYn enhances profitability and improves customer experiences by understanding and adapting to evolving preferences, behaviors, and life stages in real-time. The platform uses GenAI capabilities to analyze customer data, offering highly personalized products and services, thus increasing engagement and loyalty. LumYn provides smart data wrangling and AI-driven insights, ensuring banks can deliver relevant, timely solutions​.